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Refund & Cancellation Policy

Last updated: October 7, 2026

The short version: minting is permanent, so mints are final. If something goes wrong on our side, we’ll fix it or refund you.

Mints are final

When you mint a photo, video, art or music track, W3bscape creates an NFT and stores your content permanently on Arweave and Solana. Those networks can’t be reversed, so we can’t undo a mint. Because of that, all mints are final sales, and we don’t offer refunds because you changed your mind.

You can always preview your content before you pay, and posting for free (expires after 7 days) never costs anything.

When we will help

We will retry your mint or refund you if:

  • you were charged more than once for the same mint;
  • you were charged but the NFT was not created;
  • a charge was made without your authorization.

How to ask

Email Tokunbo.Obi@W3BSCAPE.com within 14 days of the charge. Include the email you use to sign in, the date and amount of the charge, and a short description of the problem. We aim to reply within 5 business days.

Approved refunds go back to the original card through Stripe. Your bank may take 5–10 business days to show the refund.

Credits and prizes

MathY credits and contest prizes can’t be bought, so they can’t be refunded.

Subscriptions and cancellations

There are no subscriptions at launch. If paid subscriptions are added later, you’ll be able to cancel any time, and cancellation will take effect at the end of your current billing period. The details will be shown before you subscribe.

Disputes

If you have a problem with a charge, please contact us first. We’d like to fix it quickly.

Contact

W3BSCAPE LLC · Tokunbo.Obi@W3BSCAPE.com